Política de envío

Shipping Policy

Order Processing

All orders are processed within 2 to 4 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be extended. Customers will be notified of any significant delays.

Shipping Times

Estimated delivery times vary depending on the destination country and local carrier operations.

  • United States: 6–9 business days
  • Europe: 6–12 business days
  • Latin America: 6–12 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information, allowing you to monitor the status of your shipment.

Please allow up to 72 hours for tracking information to become active after shipment.

Customs, Duties and Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping fees unless otherwise stated.

Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occur due to factors beyond our control, including but not limited to:

  • Customs inspections
  • Carrier delays
  • Severe weather conditions
  • Public holidays
  • Transportation disruptions

We are not responsible for delays caused by third-party shipping carriers or customs authorities.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

We are not responsible for orders lost, delayed, or returned due to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact our customer support team within 7 days of the expected delivery date.

We will work with the carrier to investigate the issue and determine an appropriate resolution.

Contact Us

If you have any questions regarding your order or shipping policy, please contact our customer support team:

Email: bravlyo010@gmail.com